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Frequently Asked Questions
Below are responses to your frequently asked questions. We will be updating this page from time to time. Be sure to stop by and check for updates in future.
How much does the bike cost?
Prices will be published as soon as the bikes are available for sale.
Can one buy a bike on loan? What are the terms?
Bikes are available directly from Enzi. Visit our office at Gataka Rd, Rongai or call us on
+254 727 540 060
+254 733 540 060
Where are the swap stations located?
Swap stations will be rolled out together with sales strategy to ensure adequate coverage for Enzi riders. Swap stations locations will be updated as they are opened.
What's the bike loading capacity?
Enzi e-Bikes are able to carry loads of up to 250kg
How much does a battery swap cost?
This will be published as soon as local testing and costing is done and before commercial rollout.
What maintenance service is required on the bike?
The major service required is changing of shock absorbers, changing light bulbs, brakes maintenance after wear . This is dependant on how one uses their electric bike.
Where can one get spare parts?
You can get original spare parts at our Enzi shops
What's the battery range?
Each battery will give you a range of upto 170Km depending on usage.
Can we convert petrol bikes to electric?
Enzi does not do conversions.